Kodak 8965758 Specifications Page 113

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  • TROUBLESHOOTING
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7 Troubleshooting
Error Condition Message Displayed Explanation/Remedy
Software
Debugging Trap
“File xxxxx.c LINE yyy” Machine control software
has executed an
unexpected line of code.
Try rebooting the scanner
and software. If that
doesn’t work, report
displayed file name and
line number to Technical
Support at 1-800-SCAN-
495.
EGSA
Communication
Error
“EGSA serial comm error”
Serial communication
error occurred between
the scanner controller and
EGSA. Press the
CLEAR
key and continue
scanning. If error persists,
please call Technical
Support at 1-800-SCAN-
495.
Table 14: Internal Errors
Camera Calibration
Error Condition Message Displayed Remedy
Lamp error prevents
calibration
“Can’t calibrate due to
lamp error"
Check and replace lamps
(if necessary
6.4.9).
Perform calibration again
(
6.4.3).
No page fed into
transport (20 second
timeout)
“Calibration aborted, page
not fed”
Feed the control sheets
and perform calibration
again (
6.4.3).
Cover opened during
calibration
“Calibration aborted, cover
opened”
Close the cover and
perform calibration again
(
6.4.3).
User cancel “Calibration aborted, User
canceled”
Exit the menu by pressing
the
CLEAR key.
Page is too short to
calibrate
“Calibration aborted, Page
too short”
Feed the control sheets
and perform calibration
again (
6.4.3).
Table 15: Camera Calibration Errors
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