Kodak RFS 3570 User Manual download pdf (Page 171)

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Troubleshooting C-5

There are excessive

patterns (noise) in the

image.

The Scanner is being

operated outside its

ambient temperature

range. (Perhaps the

Scanner has been stored

or transported at

temperatures outside its

range.)

Allow the Scanner to return to its

operating range (refer to Appendix

J). Then recalibrate the Scanner by

turning off the computer, then the

Scanner. Turn on the Scanner then

the computer. Try again.

Colors not scanned

properly for images with

dominant color or for

computer generated

graphics.

“Auto Bal” is not set

properly.

Turn the “Auto Bal” setting on the

Driver window to off and try again.

Other image problems

occur.

The Scanner was

calibrated with film in

place, or without the

calibration mask, or with

the wrong configuration

of the calibration mask.

Shut down the computer and

Scanner; restart. (This will force a

calibration to occur.) Perform

calibration as described in Chapter

5 (Macintosh) or Chapter 9 (PC).

Light in the area of the

film holder is interfering

with Scanner operation.

Do not have a high level of direct

light around the film holder area of

the Scanner.

The scanner is not able to

focus.

The scanner was not set-

up properly during

calibration.

Turn off the computer and the

scanner for at least 15 seconds

before restarting your computer

system. Perform the calibration

steps again; be certain that only

the calibration mask (not film or

film holder) is in the scanner.

A scanned image is out

of focus (there is soft

focus).

The scanner is partially

focusing on the edge of

the film holder.

The film is warped or

not flat in the film

holder.

Drag the selection rectangle

around the sharpest portion of the

image (the area in best focus).

Click Focus. Click to deselect the

focus area. Rescan the image.

Trouble Possible Cause(s) Suggested Solution(s)

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