Kodak PS50 Instruction Manual download pdf (Page 78)

A-61760 September 2012 7-9

LED codes Following is a listing of the codes that may be displayed in the Function

window. When an error occurs, the red indicator will blink and a number

is displayed in the Function window.

Error Code Message Description

9001, 9002,

9003

TWAIN drivers could not be started. Please

retry. If this error persists, please contact

support with error code 900X.

Reinstall the Kodak Picture Saver Scanning System.

Refer to the section entitled, “Installing the Kodak driver

software” in Chapter 2.

9004 Could not find a Kodak scanner. Be sure that the Picture Saver System Scanner is

attached, turned on and the green LED is on and steady.

If the error persists, contact Kodak Service.

9005 Please check if scanner is available to

Kodak Picture Saver System.

Verify that the Picture Saver System Scanner is

connected and powered on. If the error persists, contact

Kodak Service.

9006, 9007,

9008, 9010

Could not connect to the scanner. Please

retry. If this error persists, please contact

support with error code 900X.

Reinstall the Kodak Picture Saver Scanning System.

Refer to Chapter 2, Installation.

9009 Could not get the image from the scanner.

Please retry. If this error persists, please

contact support with error code 9009.

Contact Kodak Service.

9011 Could not run the scanner. Please retry. If

this error persists, please contact support

with error code 9011.

Reinstall the Kodak Picture Saver Scanning System.

Refer to Chapter 2, Installation.

9XXX Could not connect to scanner. Please retry. If

this error persists, please contact support

with error code XXXX.

Verify that the supplied USB software dongle is plugged

into a USB 2.0 port on the PC.

Code Message Remedy

0 Check USB cable Indicates that there is no USB connection

or the USB cable is not securely attached.

Power saver mode No action required.

Scanning.... The scanner is scanning documents.

U5,

Rescan documents USB cable has been disconnected while

the scanner was running.

U6 Clear paper path and

close cover

Open the scanner cover and verify that all

documents are removed from the paper

path. Then close the scanner cover.

Multifeed • A multifeed document has been

detected. Clear the multifeed condition.

• The document you are trying to scan is

too long.

U9 Paper jam Document jam or the paper path is

blocked. Clear the documents from the

paper path.

E1,

• Be sure all cables are connected

properly.

• Turn power off and then on again. If the

problem persists, call Service.

E2,

E4,

• Turn power off and then on again. If the

problem persists, call Service.

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Kodak PS50 Instruction Manual Page 78

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