Kodak PS50 Instruction Manual download pdf (Page 75)

7-6 A-61760 September 2012

Error codes Use the table below as a guide to check possible solutions to problems

you may encounter when using the Kodak Picture Saver Scanning

System.

Error Code Message Description

Access to destination folder XXXX could not

be set exiting the application.

Verify that there is a valid Target_Path for the scanned

photos in the PrintScan.ini file.

Burn CD/DVD and Burn Picture CD buttons

are disabled.

Run as Administrator or have the administrator give

limited rights users permission to burn CD/DVDs. Refer

to Chapter 7, Application Configuration.

10, 11, 12,

Failure to communicate with the scanner.

Please retry. If this error persists, please

contact Support with error code XX.

Verify that the Picture Saver System Scanner is

attached, turned on and the green LED is on and steady.

If the error persists, contact Kodak Service.

105, 106,

107, 108,

109

Failure to communicate with the flatbed

scanner. Please retry. If this error persists,

please contact support with error code 10X.

Verify that the flatbed is attached properly to the batch

scanner. If the error persists, contact Kodak Service.

110, 111,

112, 113,

114

Image Cleaner Tool failure. Please retry. If

this error persists, please contact support

with error code 11X.

Contact Kodak Service.

186 System configuration error. Please contact

Kodak support. Exiting....

If the problem persists, contact Kodak Service.

200 Error Code: 200. Invalid folder name. The Kodak Picture Saver Scanning System PS50

cannot open orders created using the Kodak Picture

Saver Scanning System PS80 as they contain sub-

folders.

1001 Error Code: 1001. Installation error. Could

not fetch image processing defaults. Please

check PrintScan.ini. Exiting...

Verify that a valid PrintScan.ini file exists. Reinstall the

Kodak Picture Saver Scanning System. Refer to

Chapter 2, Installation.

1002 Error Code: 1002. Could not read image

processing defaults from scannerprofile.

Continuing with default settings.

Verify that a valid scannerprofile file exists. Reinstall the

Kodak Picture Saver Scanning System. Refer to

Chapter 2, Installation.

1003 Error Code: 1003. Scanner driver version

incorrect. Refer to Kodak Picture Saver

Scanning System User’s Guide, Chapter 7

for more information.

The Picture Saver Scanning System software does not

support the installed Scanner drivers. Do not install

other drivers for the Picture Saver Scanning System. To

re-install the scanner drivers, turn off the scanner and

uninstall the scanner driver, then reinstall the Kodak

Picture Saver Scanning System Software CD. Reboot

the PC then power on the Picture Saver System

Scanner. This will re-install the correct version of the

Scanner drivers.

1004 Error Code: 1004. Product Registration was

not completed successfully. Refer to the

Kodak Picture Saver Scanning System

User’s Guide, Chapter 7 for more

information.

Verify that you have a good internet connection.

Retry Product Registration. If the problem persists,

contact Kodak Service.

1005 Error code: 1005. Error writing to file

PrintScan.ini.

Verify that a valid PrintScan.ini file exists. Reinstall the

Kodak Picture Saver Scanning System. Refer to the

section entitled “Application c

onfiguration” in this

chapter.

1006 Error code: 1006. There was a printer error. Make sure that your printer is properly installed and

connected.

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