Kodak DC20 User Manual download pdf (Page 10)

Warranty Information...

THIS WARRANTY APPLIES ONLY TO EQUIPMENT PURCHASED IN THE

UNITED STATES

Warranty Time Period

Kodak warrants the

Kodak Digital Science

 DC20 camera (excluding the

batteries) to be free from malfunctions and defects in both materials and

workmanship for one year from the date of purchase.

Warranty Repair Coverage

If the equipment does not function properly during the warranty period due to

defects in either materials or workmanship, Kodak will, at its option, either

repair or replace the equipment without charge, subject to the conditions and

limitations stated herein. Such repair service will include all labor as well as

any necessary adjustments and/or replacement parts.

If replacement parts are used in making repairs, these parts may be

remanufactured, or may contain remanufactured materials. If it is necessary to

replace the entire system, it may be replaced with a remanufactured system.

Kodak will also provide telephone assistance during the warranty period.

Limitations

Warranty service will not be provided without dated proof of purchase.

Please return the Warranty Registration card within 30 days of purchase.

This warranty becomes null and void if you fail to pack your DC20 camera in a

manner consistent with the original product packaging and damage occurs

during product shipment.

This warranty does not cover: circumstances beyond Kodak’s control; service

or parts to correct problems resulting from the use of attachments, accessories

or alterations not marketed by Kodak; service required as the result of

unauthorized modifications or service; misuse, abuse; failure to follow Kodak’s

operating, maintenance or repackaging instructions; or failure to use items

supplied by Kodak (such as adapters and cables).

KODAK MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED, OR OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FOR

THIS EQUIPMENT OR SOFTWARE.

Repair or replacement without charge are Kodak’s only obligation under this

warranty. KODAK WILL NOT BE RESPONSIBLE FOR ANY

CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE

PURCHASE, USE, OR IMPROPER FUNCTIONING OF THIS EQUIPMENT

REGARDLESS OF THE CAUSE. Such damages for which Kodak will not be

responsible include, but are not limited to, loss of revenue or profit, downtime

costs, loss of use of the equipment, cost of any substitute equipment, facilities

or services, or claims of your customers for such damages.

Application Support

For application specific support, contact your reseller, systems integrator,

software manufacturer, or dealer.

How to Obtain Service

Visit us on the Internet at http://www.kodak.com

In the United States, call Kodak toll free at 1-888-375-6325, between the hours

of 9:00 a.m. and 8:00 p.m. (Eastern time) Monday through Friday.

When returning a DC20 camera for repair, the unit shall be packed in its

original packing materials. A problem report should also be enclosed with the

equipment. If the original packaging has been discarded or is not available,

packing will be at the owner’s expense.

The repaired or replaced unit will be shipped from Kodak within five business

days from the date of DC20 camera receipt at the service center.

Outside the United States

In countries other than the United States, the terms of warranty may be

different. Unless a specific Kodak warranty is communicated to the purchaser

in writing by a Kodak company, no other warranty or liability exists beyond the

information contained above, even though defect, damage or loss may be

caused by negligence or other act.

To obtain warranty repair service outside the United States, contact your local

Kodak representative. For assistance, refer to Appendix B in this user’s

guide.

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Kodak DC20 User Manual Page 10

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