Troubleshooting
www.kodak.com/go/aiosupport 21
Getting help on the Web
For more troubleshooting information:
Get help with wireless networking. www.kodak.com/go/inkjetnetworking
Search our knowledge base of Questions
and Answers.
www.kodak.com/go/hero3_1support
Download the latest firmware and
software for optimal printer performance.
www.kodak.com/go/hero3_1downloads
Check the Extended User Guide for
detailed instructions and the
recommended system requirements
www.kodak.com/go/hero3_1manuals
Get help with problems you cannot
resolve.
Contact Kodak at
www.kodak.com/go/contact and have the
following information available:
– KODAK Service Number (located inside
the printer when you open the printer
access door)
– Printer model number (located on the
control panel)
– Computer model, operating system,
and version of Home Center Software
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