Kodak Sidekick 1400U User's Guide download pdf (Page 41)

6-4 A-61676 June 2010

User Utility error

codes

If an issue occurs during scanning, click the icon to open the User Utility.

Check the Scanner Status message and Error Code information. The following

table explains the error codes and messages and describes possible causes/

solutions.

Error code and message Possible Cause/Solution

U11, U12, U13, U16

Jam occurred. Please open the

door and remove the paper.

Place the documents back in

the document feed tray.

A document is jammed or the document sensors are dirty.

• Open the ADF and remove the jammed paper. See “Clearing a document jam”

earlier in this chapter.

• Clean the sensors. See Chapter 4, Maintenance for cleaning procedures.

U18

Document remains in the

scanner. Please open the door

and remove the paper. Place

the documents back in the

document feed tray.

A document is jammed or the sensors are dirty.

• Open the ADF and remove the jammed paper. See “Clearing a document jam”

earlier in this chapter.

• Clean the sensors. See Chapter 4, Maintenance for cleaning procedures.

U23

Double feed occurred. Please

open the door and remove the

paper. Place the documents

back in the document feed tray.

A double feed has occurred or the rollers are dirty.

• Open the ADF and remove the jammed paper. See “Clearing a document jam”

earlier in this chapter.

• Clean the rollers. See Chapter 4, Maintenance for cleaning procedures.

U30

Scanner door is open. Please

close the door.

• Securely close the ADF door.

Fxx

System error occurred. Please

contact Technical Support.

• Contact Technical Support.

***Warning***

The rollers need to be cleaned.

Please clean the rollers.

Warning counter has expired.

The rollers need to be cleaned.

• Clean the rollers. See Chapter 4, Maintenance for cleaning procedures. After

cleaning the rollers, return to the User Utility and click the Clear Counter

button. See the section entitled, “The User Utility dialog box“ (Scanner Counter)

in Chapter 5.

***Warning***

The rollers need to be replaced.

Please replace the rollers.

Warning counter has expired.

The rollers need to be replaced.

• Replace the rollers. See Chapter 4, Maintenance for replacement procedures.

After replacing the rollers, return to the User Utility and click the Clear Counter

button. See the section entitled, “The User Utility dialog box“ (Scanner Counter)

in Chapter 5.

Scanner is not connected • The scanner is not connected or not turned on.

Be sure the scanner is connected properly and that the scanner is turned on.

See Chapter 2, Installation for proper connections.

• The PC was turned on before the scanner was ready.

Turn the scanner on first and then restart the PC.

1 2 ... 36 37 38 39 40 41 42 43 44 45 46 ... 55 56

Comments to this Manuals

No comments

Kodak Sidekick 1400U User's Guide Page 41

Comments to this Manuals